FULFLLD's proof of delivery software requires drivers to capture a photo, signature, notes or item checklist before they close an order. Electronic proof of delivery lands on the order record and the route report.
See how it works
Without proof, every disputed delivery becomes a refund, a redelivery or an argument. Paper slips get lost, texted photos get buried, and the details you need are never in one place.
A customer says the order never came. Without a timestamped photo or signature, you refund it and hope it doesn't happen again.
Drivers text photos to whoever is on shift. Finding the right one a week later means scrolling through someone's camera roll.
On a busy shift, drivers forget the photo or skip the item count. You only find out when something is missing.
Corporate and catering accounts want delivery confirmations at renewal time. Pulling them together by hand takes days.
Set requirements on the order and the POD app enforces them. Every completed stop carries its proof, its status and, if it failed, the reason, so your team can answer questions without calling the driver.
When you create an order, switch on Signature, Photo of Delivery, Add Notes or Item Checklist. The driver can't complete that delivery until each requirement is met.
Click + Add Items to build a checklist on the order. The driver confirms every item before completing, which matters for catering, multi-bag and high-value drops.
Drivers mark each stop Success or Failure, and failures need a reason. On point-to-point orders, drivers can review an order later but can't change its status.
On routed deliveries, drivers upload attachments at each pickup and drop-off. The route timeline shows green dots for successful stops and red for failed ones.
Email rules send a route summary when a route completes. The detailed view shows proof of delivery per stop and a route details table, with an .xlsx download.
Catering and corporate meal drops, pharmacy and high-value retail orders, furniture and appliance deliveries, and couriers who answer to clients. If a missing order costs you a refund or an account, you need proof on every stop.
Book a demo and see how photo, signature and checklist proof flows from the driver app to your dashboard and route reports.
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